People United Foundation

Ethical AI Training for Leadership, Workforce, and Community Impact

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Lesson 9 Governance

Incident Response & Continuous Improvement

Even careful systems fail sometimes. Governance defines how you respond—fast, transparently, and with corrective action.

Estimated time: 15 minutes Policy-ready Risk-aware

Key concepts

Practice Exercise

Draft an incident response checklist for AI: detection → containment → notification → remediation → learning.

Template (copy/paste)

ROLE: You are my incident response assistant.
TASK: Draft an AI incident response playbook.
OUTPUT: Checklist + roles + communication template.
CONSTRAINTS: Prioritize safety, transparency, and legal/ethical compliance.
Governance note: policies should be enforceable, reviewed regularly, and owned by accountable roles—not “everyone.”

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