Leadership — Lesson 2 | People United Foundation

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Lesson 2 • Leadership

What AI Can and Cannot Do

AI is best at supporting—not replacing—human judgment, especially where equity, lived experience, and accountability matter.

Estimated time: 15 minutes Ethics-first Practical

Key concepts

AI can summarize text, generate drafts, and surface patterns.
AI cannot understand intent, make value judgments, or be accountable for harm.
Use AI to expand options; keep final decisions with people.

Practice Exercise

List one task where AI could save time without affecting human authority. Then list one task where AI should never be the final decision-maker.

Template (copy/paste)

ROLE: You are my AI assistant.
TASK: Create a table with two columns: 'AI can help' and 'AI must not decide'.
CONTEXT: Our organization does [programs].
OUTPUT: 8 examples per column + short rationale.
CONSTRAINTS: Avoid anything involving eligibility decisions, risk scoring, or surveillance.

Ethics & accuracy: verify important facts, avoid sharing sensitive personal data, and be transparent when AI helped draft content.

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